Frequently Asked Questions
The American Academy of Pediatrics recommends that babies room-share with their parents for at least the first six months, as this has been shown to reduce the risk of Sudden Infant Death Syndrome, or SIDS.
Yes, the Oasis is safety-rated for overnight sleep.
Babies are rarely stationary during sleep and sometimes their small movements allow them to move around their sleeping area. Mesh is important because, should a baby scoot or shimmy over to the side of the bassinet and press his face against the side, the surface is fully breathable and does not pose a suffocation hazard.
AirLoft™ sheets are made with a specially woven 3D mesh made out of polyester threads, which create a chamber of air between your baby and any solid surfaces. This helps promote breathability and ventilation for temperature regulation.
It is NEVER safe to carry your baby in the detached basket. The baby should only be placed in the basket once it is latched onto the frame or resting solidly on the floor. Carrying your baby in the basket can result in severe injury should he fall out.
It is NEVER safe to move the bassinet with your baby inside. The frame is so lightweight that you can carry your baby with one arm and easily move the bassinet with the other hand.
The basket should never be placed on any type of elevated surface, as that increases the risk of injury should the basket get bumped. The safest place for the basket is latched onto the frame or on the ground near you.
The BabyPlanet Oasis bassinet meets or exceeds ALL safety requirements set forth by the US Juvenile industry, including ASTM, CPSCIA and CPSC.
The Oasis is rated for babies 0 to 18 pounds. The age limit depends on the weight, but once the baby can push up on his hands he should be moved out of the bassinet.
Mattress thickness and firmness is mandated by US safety standards to provide the safest sleeping environment for your baby. Adding additional mattresses, blankets, stuffed animals, or pillows can increase the risk of suffocation. Nothing but the baby and the included mattress and fitted sheet should ever be in the bassinet.
The Oasis is manufactured without any flame retardants, Phthalates, BPA or formaldehyde. The support board is made from corrugated high density plastic instead of the typical MDF board (that is treated with formaldehyde).
Yes, Baby Planet is a member of JPMA.
General Product Questions
Please refer to our product manual HERE, or our set up video HERE.
The flex in the frame is by design, to provide a gentle soothing bouncing motion for baby, both as he moves around on his own, or by a caregiver gently pressing on the frame.
The Oasis is at a fixed height of 29.5" from the top rail to ground. We found this to be a suitable height both for easy access from a parent's bed, and for a parent to be able to see the baby through the mesh while lying in bed next to the bassinet.
This is perfectly normal and poses no safety concerns. The air chamber lattice is a thicker material that will not fold up or create any kind of "extra" material in the sleeping area. The bubbling allows air to circulate from all directions.
ASTM standards dictate total mattress thickness to be no more than 1". The Baby Planet mattress is 0.75" thick, and the AirLoft sheet is 0.25" thick, for a total of 1". The Baby Planet Oasis bassinet mattress is designed specifically for use with the AirLoft sheet.
No. The Oasis mattress and fitted sheet was made to fit the specific dimensions of the Oasis. Other mattress brands might not be an exact fit and could create gaps between the mattress and the bassinet wall, which is unsafe for the baby. We do offer accessory sheets for sale in our store.
Simply slide up the trigger release buttons on the basket handles to release the basket. When replacing the basket, lower the basket onto the base latches and listen for the "click". The latches will display a green dot when they are fully engaged. We also recommend pulling up on the basket to ensure the latch is secure.
Once the frame is assembled, it does not fold down unless it is disassembled. However, you can pick up the end of the frame and easily wheel it from room to room. Note! The bassinet should NEVER be moved with the baby inside.
Check out our instruction book HERE or our instructional video HERE for details on transforming your bassinet into a storage pod.
Ordering and Shipping
Orders received before 3:00 pm CST are typically shipped out the next business day. Transit times for FedEx Ground can can viewed on this map.
Yes, we can ship to APO addresses. However, at this time we do not ship to non-military PO boxes.
At this time we do not ship internationally. We are working on changing this for the future!
Shipping to the contiguous 48 United States is free for orders over $100. For Hawaii, Alaska and Puerto Rico we charge a flat shipping rate of $49.99.
We offer you the opportunity to unpack the Oasis in your home and check it out for 30 days. If you decide it's not for you, contact us within 30 days of ordering and your return shipping is free. We will send you a return label.
Returns must be brand new, unused and in all the original packaging to be accepted.
Free returns are not available for Hawaii and Alaska. Please contact us if you have a return from either of these states.
Brand new products can be returned after the 30-day window; however shipping costs are the responsibility of the consumer.
Charity Giving Program
We reserve a portion of the profit on every bassinet purchase on the Baby Planet website and set it aside for the charity you have chosen at checkout. We consolidate the reserves quarterly and send a lump sum to each charity.
We reviewed dozens of charities in each category and evaluated them based on a specific set of criteria, which include reputation, leadership, and the percent of their funds they spend on programs versus administrative expenses.
At this time we can only make contributions to the four charities we have preselected. You will also have the option to choose no charity, in which case we will choose for you. If you would like to suggest a charity for future consideration, we would love to hear from you!
The Dream Center plays a soft, soothing classical piano melody.
The Dream Center takes 3 AA batteries that are not included with the bassinet.
The nature sounds are crickets, chirping birds, and ocean waves.
The night light will stay lit until you turn it off.
The soothing vibrations will stay on until you turn them off.
Cleaning and Care
The AirFlow 3D mesh sheet can be machine washed and tumbled dry on low.
The foam mattress is covered with waterproof vinyl and should be wiped with a clean, damp cloth. The mattress is not machine washable.
The bassinet and storage pod covers should only be spot cleaned with a damp cloth and line dried.