Oasis Warranty

Your BabyPlanet products are warranted to be free from manufacturer defects. Period. Should your item arrive broken, missing parts, or defective, please contact us through this warranty form to get your claim processed.

The warranty covers the original purchaser of the product. If you received the Oasis as a gift, please indicate the buyer's name on the form below. We will need to be able to look up the purchase.

Proof of purchase is required to file warranty claims.

Please allow 2 business days for us to receive and respond to your claim.
We may request videos and photos.

Warranty Request Form